Company Policy

Company Policy

Reservations & Billing

All reservations must be made in advance. Billing is processed securely, and a valid credit card is required to hold your reservation.

Cancellation Policy

Cancellations must be made at least 24 hours in advance of the scheduled pickup time. Late cancellations may incur a fee up to the full amount of the trip.

Waiting Time & Extra Stops

We provide a complimentary grace period for all airport pickups to accommodate baggage claim. Additional waiting time or unscheduled extra stops will be billed accordingly.

Vehicle Damage & Cleanliness

Smoking is strictly prohibited in all our vehicles. A cleaning fee will be applied for any spillage, sickness, or damages caused during the trip.