Find answers to common questions about AvaLimo’s Houston limo service, airport transportation, black car service, sprinter van rentals, booking, pricing, cancellations, and chauffeur service.
How far in advance should I book my ride?
We recommend booking at least 24 hours in advance for best availability. For airport transfers, large groups, weddings, and events, booking 48 hours or more ahead is ideal.
Do you provide airport transportation to IAH and Hobby?
Yes. AvaLimo provides private airport transportation to and from George Bush Intercontinental Airport (IAH) and William P. Hobby Airport (HOU), including sedan, SUV, limo, and sprinter options.
What happens if my flight is delayed?
When flight details are provided, AvaLimo monitors arrivals and adjusts airport pickup timing for delays whenever possible.
What happens if my flight is canceled?
If your flight is canceled, call AvaLimo as soon as possible at (832) 990-8258. Cancellation handling depends on timing, reservation status, and vehicle assignment.
What is your cancellation policy?
Please cancel or change reservations as early as possible. Late cancellations may incur a fee depending on pickup time, reservation type, and whether the chauffeur or vehicle has already been assigned.
Do you provide child car seats?
Child seat availability should be requested when booking. Please tell us the child’s age/size and reservation details so AvaLimo can confirm options.
What areas do you serve?
AvaLimo serves Houston and nearby areas including Downtown Houston, the Galleria, The Woodlands, Katy, Sugar Land, Pearland, Cypress, IAH, Hobby Airport, and other destinations by request.
Can I request a specific vehicle type?
Yes. Depending on availability, you can request luxury sedans, SUVs, sprinter vans, limousines, or black car service based on your passenger count, luggage, and occasion.
Do you offer corporate accounts?
Yes. AvaLimo provides professional transportation for executives, business travelers, meetings, airport transfers, and corporate events. Call (832) 990-8258 for details.
Still have questions? Contact AvaLimo or call (832) 990-8258.