Question 1

How do I book a ride?

Accepted Answer

You can book online using our booking form, call us at (832) 567-8050, or email adam@avalimo.net. Online booking is fastest — just fill in your details and we'll confirm within minutes.

Question 2

Do you service both IAH and Hobby airports?

Accepted Answer

Yes! We cover both George Bush Intercontinental (IAH) and William P. Hobby (HOU) airports. We also serve all surrounding areas including Sugar Land, The Woodlands, Katy, Missouri City, Pearland, Galveston, League City, Baytown, Spring, and Cypress.

Question 3

Do you track flights for airport pickups?

Accepted Answer

Absolutely. We monitor your flight in real-time so we're always there when you land — even if your flight is early or delayed. No extra charge.

Question 4

What vehicles do you offer?

Accepted Answer

Our fleet includes the Mercedes S-Class (up to 3 passengers), Cadillac Escalade SUV (up to 6 passengers), and Mercedes Sprinter (up to 14 passengers). All vehicles are immaculately maintained.

Question 5

How much does it cost?

Accepted Answer

Pricing depends on vehicle type, distance, and duration. We offer transparent flat-rate pricing with zero surge fees. Contact us for a quote — we typically respond within minutes.

Question 6

Do you require a deposit?

Accepted Answer

Yes, a booking deposit is required to secure your reservation. The deposit is fully refundable with 24-hour cancellation notice. See our Company Policy for details.

Question 7

Can I cancel or modify my booking?

Accepted Answer

Yes. You can cancel or modify your booking up to 24 hours before the scheduled pickup time for a full refund. Late cancellations may incur a fee.

Question 8

Are your drivers licensed and insured?

Accepted Answer

Yes. Every AvaLimo chauffeur is fully licensed, insured, and professionally trained. We conduct thorough background checks and regular vehicle inspections.

Question 9

Do you provide car seats for children?

Accepted Answer

Yes, we can provide car seats upon request. Please let us know at the time of booking so we can ensure proper installation.

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Book Your Ride

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