Privacy Policy

Last updated: November 1, 2026

This policy explains what information Ava Limo Luxury Transportation LLC ("AvaLimo", "we") collects when you visit avalimo.net or request a ride, and how we use it.

What we collect

• Reservation details — name, phone number, email, pickup and drop-off addresses, date and time, flight number and any notes you add to the booking request.
• Communication — messages you send us by phone, WhatsApp, email or the booking form.
• Usage data — aggregated page views, referrers and device type collected by our analytics tools (Google Analytics and datafa.st).
• Voice concierge — if you use the optional voice assistant, your microphone audio is streamed to our voice provider for the duration of the call. We do not record it ourselves.

How we use it

We use reservation details to quote, dispatch and complete your ride, to contact you about your booking, and to keep the records a licensed transportation operator needs. We use analytics to understand which pages are useful. We do not sell or rent personal information.

Who we share it with

Only the people and processors needed to provide the ride: our dispatchers and chauffeurs, our booking automation and email/SMS providers, and our analytics providers. We may disclose information when the law requires it.

Cookies

The site uses cookies for analytics and to remember your preferences. You can block cookies in your browser; the booking form still works.

Retention

We keep reservation records for the period required for tax, insurance and licensing purposes, then delete or anonymise them.

Your choices

You can ask us for a copy of your information, ask us to correct or delete it, or object to messages by emailing adam@avalimo.net. We respond within 30 days.

Contact

Ava Limo Luxury Transportation LLC, Missouri City, TX 77459 · (832) 567-8050 · adam@avalimo.net